Re: template not updating

Lindsay_Zanga
Level 2

template not updating

I updated my newsletter template in the HTML section with a new company address.  However when I refresh this months newsletter the same template still shows our old address.  I can't remove this template and then add it again because it is a cloned object.  Does anyone know how to fix this? Is it not updating because it was a historic clone?

Thanks,
Lindsay
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2 REPLIES 2
Anonymous
Not applicable

Re: template not updating

Hi Lindsay. I had the same problem too this week 🙂 I fixed the current email I was working on since I couldn't change the template by going into the HTML of the email and then adding the address in. Hope this helps!
Anonymous
Not applicable

Re: template not updating

did you approve the newsletter? When you make a change to a template, you need to approve the newsletter in order to see the update. Try that.

Thanks,
JayF