Template has a draft, but not showing up.

[Anonymous]

I am trying to edit an existing email template, and it has the status of "Approved with Draft"

However the draft is not showing up in left hand menu (normally there is a pencil icon when there is a draft)



It means when I try to edit and save I get the error "Not Allowed – Template already has a draft"

Any solutions to this poblem?

Thanks

[Cecile_Maindron]

have you refreshed your browser or your draft isn't open in another window?

[Anonymous]

Yep,

Tried logging in and out of Marketo. Tried using a different browser. The draft just isn't showing up in the right hand list.

I can edit the template, but can't save as it thinks another draft exists.

[Cecile_Maindron · Accepted solution]

and you don't happen to have somewhere else (on design studio) a file with exact same name? spooky...

[Anonymous]

Not that I can see.

But that gave me an idea, I renamed the template and now it's working as normal. Weird.

Thanks!

[Anonymous]

Sometimes this happens to me, too. I can't see the draft in the navigation tree, but if I click on the template folder so that the list of templates appears on the right, I can see and approve it there.