System error marketo Sfdc Initial Sync

MarketoSync2021
Level 1

System error marketo Sfdc Initial Sync

Hello Everyone,

 

I am getting this error during the initial sync

Im following this steps but during the 7th steps after i clicked confirm credential.  I am having an system error. An error has occurred.

https://experienceleague.adobe.com/docs/marketo/using/product-docs/crm-sync/salesforce-sync/log-in-u...

 

Can you please help me?

3 REPLIES 3
Floyd_Alvares2
Level 8

Re: System error marketo Sfdc Initial Sync

Hi @MarketoSync2021 

Can you attach the screenshot of the error?

Also can you confirm the credentials for the Marketo sync user is what is being used to log into Marketo during step 6?

Thanks

Floyd

MarketoSync2021
Level 1

Re: System error marketo Sfdc Initial Sync

Thank you for your response. I am getting this error

 

MarketoSync2021_0-1638997421749.png

 

 

MarketoSync2021
Level 1

Re: System error marketo Sfdc Initial Sync

Yes i am using a marketo Sync user.