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Re: Synching blank values from Salesforce to Marketo - overwriting existing data

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Scott_Shoning
Level 1

Synching blank values from Salesforce to Marketo - overwriting existing data

We are synching some data from Salesforce to Marketo using a custom integration through API calls.

Example:

we have a phone extension field on our User table in SFDC.  If we add a value to this field, or change the value in this field, the data synchs to Marketo via a syncmultipleleads api call just fine.  However, if we blank out an existing value in SFDC, the field remains unchanged in Marketo.

is there a specific method that is recommended to pass along a blank value from SDFC that overwrites a populated value in Marketo?
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Kenny_Elkington
Marketo Employee

Re: Synching blank values from Salesforce to Marketo - overwriting existing data

Hey Scott,

You will need to pass 'NULL' to blank a value with this method.

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Kenny_Elkington
Marketo Employee

Re: Synching blank values from Salesforce to Marketo - overwriting existing data

Hey Scott,

You will need to pass 'NULL' to blank a value with this method.
Scott_Shoning
Level 1

Re: Synching blank values from Salesforce to Marketo - overwriting existing data

That did the trick.  Thanks for the assistance!