Sync with SFDC and "not specified" fields

[Cecile_Maindron]

Hello,

we have just migrated to SFDC and according to our op team, some fields have to be populated in order for sync to work properly. As a result, they are auto-filling some fields "with not specified" value. The issue that I'm now seeing is that when we use auto-fill, those values are showing up on our users' forms. Are you encountering same issue? How did you solve it?



Thanks.

Cécile @ Talend

[Cecile_Maindron]

@ Josh: are you saying that Dory's recommendations are risky?
I thought that what she meant is not to use the pre-populated settings in MKTO form and so basically people have to filled out all fields displayed...
 

[Josh_Hill13]

This is in the Admin > SFDC settings. I don't recommend doing this because people should meet the minimums for SFDC insertion.

[Dory_Viscoglio]

Hi Cecile, unfortunatetly the only solution I've found for this is to not pre-populate either those fields where 'not specified' is often found, or not pre-populate any fields for a period of time, until many of your known records have updated this information. 

If anyone has a better solution, I'd love to know about it!