I have a Multiple choice field in Marketo Form which is syncing to a Picklist (Not Multi Select Picklist) in Salesforce. So when leads go to the website and choose more than one option, only the first one syncs to Salesforce field. How do I capture all the options that lead had chosen? Do I just change the Picklist field in Salesforce to Multi Select Picklist? Thanks.

Hi Biren! It may be best to align that picklist with SFDC's values to ensure proper data sync OR to align the SFDC field type to what users are seeing on the form (the multi-select). This will keep the data and user experience in 1-1 alignment between both systems.

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Re: Sync to salesforce multi select picklist field

@Michelle_Roch we are actually running into an issue that sounds similar. If you have some time to meet/chat about what you did to fix the issue, that would be fantastic and much appreciated!