Sync/Lead owner change error message

Anonymous
Not applicable

Sync/Lead owner change error message

Hi all,

I'm not sure if the two are related, but ever since we added a dupecatcher extension to sfdc we've been having troubles with syncing leads to sfdc from Marketo and changing lead owners of any leads that have been imported/added while the extension was live. We have since removed the extension but still received error messages when trying to sync/change lead owners (see below). As I mentioned, I'm not sure if the two are related but would love any input in solving this issue.

Thanks!

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2 REPLIES 2
Josh_Hill13
Level 10 - Champion Alumni

Re: Sync/Lead owner change error message

I suspect the problem you had was related to extra fields from the extension you added. It may have also been blocking SFDC Inserts via Marketo.
 

Can you disable some of the settings or allow Marketo User to see the fields that were created?

Anonymous
Not applicable

Re: Sync/Lead owner change error message

Thanks for the reply. The issue actually was not related to the dupecatcher extension after all. It appears a date field in SFDC was changed to a checkbox and we were unaware that we had to manually change the type in marketo as well, hence the sync problem. Thanks anyway!