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Sync failure and resyncs

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Shunnjohn
Level 2

Sync failure and resyncs

Is there any documentation or perhaps any experts out here that can tell me what happens if a sync between SFDC/Marketo breaks, what happens to the transactions? Queued or dropped? My thoughts are that it is queued for when the sync is restored. The system then probes for timestamp changes etc.

 

Thoughts?

 

thanks

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Steven_Vanderb3
Marketo Employee

Re: Sync failure and resyncs

That's correct, the sync is self healing. The timestamp of the last synced updates is maintained per object and operation. If the sync fails on a step, it picks up where it left off next time around when it gets back to that sync step.

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Steven_Vanderb3
Marketo Employee

Re: Sync failure and resyncs

That's correct, the sync is self healing. The timestamp of the last synced updates is maintained per object and operation. If the sync fails on a step, it picks up where it left off next time around when it gets back to that sync step.