Survey Monkey Event trigger

[Karen_Black]

I am building a test campaign, that when someone fills out a survey, it will trigger an email.  However, when I use the trigger "Survey Monkey Event" and put in the survey name, nothing happens when the survey is filled out.  I used the connector into Marketo as well for the survey.  Any help would be greatly appreciated.

~kblack

[Anonymous]

If you are testing, you may need to change the setting to run through the smart campaign every time.  There is a setting that says, run through once, run through once a day, or run through every time.  I suspect you have it set to run through once.

[Karen_Black]

It is set for run every time.  I did notice though, that when the trigger filter is added, it does not give me any choices to select from for survey name.  I have to copy/paste it from survey monkey.