I am building a test campaign, that when someone fills out a survey, it will trigger an email. However, when I use the trigger "Survey Monkey Event" and put in the survey name, nothing happens when the survey is filled out. I used the connector into Marketo as well for the survey. Any help would be greatly appreciated.
If you are testing, you may need to change the setting to run through the smart campaign every time. There is a setting that says, run through once, run through once a day, or run through every time. I suspect you have it set to run through once.
It is set for run every time. I did notice though, that when the trigger filter is added, it does not give me any choices to select from for survey name. I have to copy/paste it from survey monkey.