Suggestions for delivering emails to executives

[Anonymous]

We are trying to target c-suite individuals at our key customer accounts but all the emails appear to be getting consistently caught in a quarantine (email shows as delivered but with no subsequent activity). We have a dedicated IP in Marketo and I'm wondering if there are any suggestions for the best way to reach individuals at this level. Thanks!

[Anonymous · Accepted solution]

Hey Lauren!

My first question is, are you able to reach other individuals at these organizations? It's very likely that it's an anti-spam blocker on their end...this post actually has some good insight in it:  Re: Marketo Says Email Delivered, Client say they never received it.

[Anonymous]

That was my assumption as well - other than getting our server white-listed with the receiving company, is there anything else that can be done? Are there other solutions people have put in place to deal with this?