Stream Engagement Score is not displaying

Alexis_D_Alba1
Level 5

Stream Engagement Score is not displaying

Hey there!

Our Stream Engagement Score is not displaying for any of stream in our Engagement Program. Is there a setting that needs

to be adjusted in order to make this score visible?

Thanks!

Alexis

2 REPLIES 2
Anonymous
Not applicable

Re: Stream Engagement Score is not displaying

It takes 72 hours to calculate. Has it been that long since you sent out the first cast?

Alexis_D_Alba1
Level 5

Re: Stream Engagement Score is not displaying

Yes, it's been 2 weeks. I think i'll open up a support ticket. Thank you!