Stopping emails to people who are out of office

[Liz_Davalos]

This is a small thing, but I'd like to not send email to people who are out of office. I have a field that can be updated with a date, I just need a way to exclude leads from the smart list if the send date is before the date in the field.

Basically instead of having a date here I'd like to have some sort of token that reflects the send date. Is that possible?

[SanfordWhiteman]

Please move the thread to Products​ to continue (Move link is at the right -- Central​ is intended for non-product-specific discush).

That kind of direct comparison to a token value isn't possible   (This falls into the same realm as checking if a string field like Last Name is equivalent to a {{my.token}}.) If there's no other way to work around the limitation, one can use a webhook to compare {{my.tokens}} and {{lead.tokens}}, which allows for elegant conditions but at the cost of complexity.

However, you shouldn't need a webhook for this particular use case. Instead, use a different approach: use a campaign that puts them into a Wait Step (that is allowed to depend on a Date {{my.token}}) and move them in and out of a suppression list.

[Liz_Davalos]

Is there a way to have a top level smart campaign that would do this for all sub campaigns? The program I'm currently working with is a batch email program that we copy each month for our newsletters. I can't create a wait step within those, there's only a smartlist.

[SanfordWhiteman]

It has to be a separate operational SC anyway.