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Re: Stay logged in on several tabs

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Anonymous
Not applicable

Hi,

How do I stay logged in on several tabs?

If I open Marketo in one tab and then in a second tab, Marketo requires me to log in again in the new, second, tab. Once I do this, of course, the first tab expires.

So how can I work with Marketo in multiple tabs?

Thanks for your help!

Best,

Axel

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1 ACCEPTED SOLUTION
SydneyMulligan
Level 10 - Champion Alumni

I always work in multiple tabs in Chrome. The best way to do it is to either right click on the tab and click "duplicate" or right click on a menu item from the drop down and click "open in new tab." If you are using a bookmarked login.marketo.com, it's going to ask you to login every time

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25 REPLIES 25
Dory_Viscoglio
Level 10

Sounds like we're the fortunate ones, Greg!

Geoff_Krajeski1
Level 10 - Champion Alumni

Nah, this happens regularly!

Whether it's multiple tabs or multiple windows.

Firefox is less buggy, but I do see more issues of this type when using Chrome.

David_Gaible
Level 7

Don't use multiple tabs in a single browser! I've always had problems saving work if I'm using multiple tabs in the same browser. I've heard this from several Marketo power users that the tool just doesn't work well in multiple tabs. Only exception is the case where Marketo opens the new tab (example: new email creation).

If I need to use multiple screens I have Marketo open in Chrome and Firefox simultaneously.

Geoff_Krajeski1
Level 10 - Champion Alumni

Personally, I like to use one browser for Production and one for Sandbox, but it really doesn't matter which it is.

This issue presents itself regardless.

My usual response is to just do a CTRL+R or F5 to refresh if I know that I'm logged in.

That solves the problem 98% of the time (again, when I know that I'm logged in)!!

ayaspan
Level 3

To be clear - this is fix is for after Marketo logs you out for attempting to log in with more than one main tab? If I make this "mistake" no amounts of refreshing will sign me back in.

And just out of curiosity, are you using a SSO/federated login/Office.com login or just username and password? When you say you know you're logged in, do you mean logged into your work server or to Marketo?