We rely heavily on a few fields in Salesforce that are populated using Process Builder in Salesforce.
- Last Campaign (Name of last SFDC Campaign they're a member of)
- Last Campaign Member Status
- Original Campaign
We're seeing issues from this process builder, which updates the lead/contact every time someone is added to a SFDC campaign, or their campaign member status changes. It seems to be causing problems where we can't added campaign members to SFDC campaigns in bulk from marketo because the process builder fails.
A couple of questions:
- Is there a way in Marketo to reference the most recent SFDC Campaign and populate these fields?
- If not, is there a change we could make to the process in SFDC to eliminate this issue?
Solved! Go to Solution.
Sanford, is there a way to stamp the Campaign Status as well? We use to use Process Builder to stamp the campaign member responded status along with Last SFDC Campaign Name.