SOLVED

SPF configuration error

Go to solution
ColinWhite
Level 1

SPF configuration error

Hi all,

 

I am getting an SPF error: "The SPF record for cyera.io was configured incorrectly, or may be missing." Our domain is cyera.io. I checked with a third-party SPF checker and it looks like the "include: mktomail.com" language is in place.

 

Any thoughts on why we're getting the error?

Thx!

1 ACCEPTED SOLUTION

Accepted Solutions
SanfordWhiteman
Level 10 - Community Moderator

Re: SPF configuration error

Your SPF record is broken because you can't have any mechanisms after the "all" mechanism.

 

However, bear in mind that including mktomail.com in your SPF record serves no purpose unless you have branded envelope sender on your instance. This is a paid add-on and requires specific setup. Without a branded sender your SPF record will never be used for Marketo emails, and you just run the risk of breaking the record for your non-Marketo sends.

View solution in original post

1 REPLY 1
SanfordWhiteman
Level 10 - Community Moderator

Re: SPF configuration error

Your SPF record is broken because you can't have any mechanisms after the "all" mechanism.

 

However, bear in mind that including mktomail.com in your SPF record serves no purpose unless you have branded envelope sender on your instance. This is a paid add-on and requires specific setup. Without a branded sender your SPF record will never be used for Marketo emails, and you just run the risk of breaking the record for your non-Marketo sends.