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Source Referrer Won't Change

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Jim_DiModica
Level 3

Source Referrer Won't Change

We use a form's hidden field to capture the referrer value (ref=xxx) in the URL's query string. Lead Source: hidden URL parameter: ref.

This value populates the "Source" field in the campaign's Smart List. It worked well so we used the same concept in another form.

Problem: if you had completed the first form and now, maybe a month or two later, click-through to the new form (with new query string) and complete the new form, the Smart List will be populated with your original referrer (source) value -- and not the value in the query string of the URL that delivered you to the new form.

I tried (new form) changing the query string to src=xxx, and Lead Source: hidden URL parameter: src - didn't work.

Thanks for any advice.

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SanfordWhiteman
Level 10 - Community Moderator

Re: Source Referrer Won't Change

Field Actions >> Block Field Updates

View solution in original post

4 REPLIES 4
SanfordWhiteman
Level 10 - Community Moderator

Re: Source Referrer Won't Change

Make sure that field is set to allow updates from form posts.

Jim_DiModica
Level 3

Re: Source Referrer Won't Change

Thanks, Sanford.

Admin  |  Field Management  |  Source  |  Block Updates From: (among others) Form fillout

How is this changed?

SanfordWhiteman
Level 10 - Community Moderator

Re: Source Referrer Won't Change

Field Actions >> Block Field Updates

View solution in original post

Jim_DiModica
Level 3

Re: Source Referrer Won't Change

Nice