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Re: Social media Automation platform

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Recho
Level 4

Re: Social media Automation platform

Hey @Zoe_Forman  Thank you very much for response! we did integration yesterday(less than 24 hours) but haven't seen any data flow to Marketo yet, does it take some time to establish the first sync ? All custom activities have been created and we can see some api calls made by oktopost but no data yet!

Zoe_Forman
Level 9 - Community Advisor + Adobe Champion

Re: Social media Automation platform

Hi @Recho 

 

Yes, it takes a few days to sync fully, especially the People Match !

Be patient. It also depends on your CRM and campaign queues.

Glad to hear you have got up and running. I'm still learning but already seeing results.

Have you included Social Media Person Scoring in Marketo? This is great for capturing engagement via social media activity.

Thanks, Zoe

Recho
Level 4

Re: Social media Automation platform

@Zoe_Forman  True that, just waiting to get everything synced from Marketo and have plan ready for lead scoring and segmentation based on social activity, looking forward to it.

Recho
Level 4

Re: Social media Automation platform

Hey @Zoe_Forman  We are able to integrate successfully and have lead scoring and segmentation set up based on social media activity, it is indeed a lot insightful! Tx for guide up 🙂

Zoe_Forman
Level 9 - Community Advisor + Adobe Champion

Re: Social media Automation platform

@Recho Great to hear! Thanks for feedback.