Join the club. I reported this issue over 2 weeks ago and now they just won't respond to my support request.
Here is what I got while they were still responding to it:
"There was a change to the Asset API internally. It is now part of the external API, however this is a problem because in the Admin section there is a restriction set for all external access from IP's. This is in Admin -> Web Services.
There is discussion on how to alter this, one is to whitelist our own IP's for Assets. This would mean that your IP restriction would not include any of our IP's. This internal change was not intended to effect the feature of restricting IP access, but since the change is likely that we will need to make a whitelist of our own IP's we need to make sure this is an acceptable solution since whitelisting itself could be cause for concern eventhough these are our own internal IP's.
Please let me know if there are any concerns with this possible solution, I can forward these to the engineers and PM's."
This is totally killing a nurture program were are trying to set up. Good luck!
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