smart campaign trigger facebook ads

[Paul_Johnson]

I just setup our Facebook Lead Ads launchpoint service. The leads ARE coming through however i'm not able to use the information in a smartcampaign as directed in the docs. See image below. The docs tell me once I enable Facebook ads, i can then use the triggers and filters in a smart campaign. Any reason they aren't showing up for me?

[Josh_Hill13]

Is there  not a trigger that matches this filter?

[Paul_Johnson]

correct. There is no filter matching this criteria at all

[Josh_Hill13]

other than creating an Idea, you might use Lead is Created + this filter and achieve your result. However, if the lead already exists, it won't trigger that campaign.

You could also try using a Segmentation with that filter and then using the Segment Was Changed trigger. Uses a whole Segmentation though.

The other question is Do you really need to trigger something or could you run a regular batch to handle it? We've reduced triggers tremendously by asking this question.

[Paul_Johnson]

The issue is I can't find a trigger or a filter that meet this criteria. I am going to need to perform various actions based on the specific facebook lead form they filled out. I just don't know why the "filled out facebook lead form" field isn't available to me?

[Paul_Johnson]

I'm good running either a batch or a trigger, just need to distinguish the form they filled out.

[Grégoire_Miche2]

Hi Paul,

This is weird, AFAIK, the additional triggers and filters should automatically appear in the UI. May be a support ticket will be necessary.

-Greg