SOLVED

SFDC Responded Value & Marketo program statuses

Go to solution
stacenic
Level 3

SFDC Responded Value & Marketo program statuses

If a MKTO program is synced to a SFDC campaign - can you make changes to the statuses seen in SFDC & have that sync over to MKTO? For instance - for live event the values are: 

-Not in program

-registered 

-waitlisted

-attended

-no show

In SFDC I want to create a responded value called "booth visit" - if that is not already set up in MKTO as a choice (which I'm not sure how to add in on the MKTO side) will it sync over? or show as an error? 

1 ACCEPTED SOLUTION

Accepted Solutions
Balkar_Singh
Level 9 - Champion

Re: SFDC Responded Value & Marketo program statuses

To ensure that the Program Statuses Sync to SFDC Campaign Statuses - they must be compatible for the mapping to work. Refer this doc for how-to. If you want "Booth Visit" on SFDC Campaign, you would need the same status on the mapped Program as well.

 

 

View solution in original post

2 REPLIES 2
Balkar_Singh
Level 9 - Champion

Re: SFDC Responded Value & Marketo program statuses

To ensure that the Program Statuses Sync to SFDC Campaign Statuses - they must be compatible for the mapping to work. Refer this doc for how-to. If you want "Booth Visit" on SFDC Campaign, you would need the same status on the mapped Program as well.

 

 

stacenic
Level 3

Re: SFDC Responded Value & Marketo program statuses

Thank you! That's what I thought