SFDC Account Shipping Address Not In Marketo?

[Anonymous]

We were thinking about sending a Marketo blast to clients, giving them the opportunity to update their corporate shipping address.

Shipping address (account) is a standard field in SFDC, but it doesn't seem to be mapped to any Marketo fields and also doesn't show up in the unmapped fields list.

Has anyone else run it to this and fixed it or found an alternate solution?

[Josh_Hill13]

You should check if your Marketo User can see these fields. If it cannot, you can adjust the security settings so it can.

The new fields will show up in Marketo in a bit, then you can use them.

[Anonymous]

Thanks for the reply Josh, but that doesn't seem to be the issue. The Marketo SFDC user profile has read/write access on accounts as well as the "Shipping Address" field. It's a standard field so Marketo's had plenty of time to sync it over.

The other confusing thing is that Marketo synched over the "Billing Address" field but not the "Shipping Address" field.

[Anonymous]

We have the same issue. Is there a resolution to this problem?

[Anonymous]

I'm having the same issue. Was a solution found?

[Anonymous]

Has anyone received a response from Marketo on this issue?