Sent Emails, Not Delivered

[Anonymous]

Is anyone else experiencing lag time with sending emails?

I sent out a simple email to an exclusive list of 2K and it's been 20 minutes without any of the emails getting delivered. They all sent at 10:30, but it's now 10:50 and none have been delivered.

I noticed a small lag when I was sending tests too.

I've never experienced this, normally emails get sent within 5 minutes of running the campaign.

[Anonymous]

I am experiencing the same issue for emails that we had scheduled for 2:00pm Eastern today.  They still have not been sent. Are you still experiencing the lag?

[Anonymous]

I am experiencing lag as well.

[Anonymous]

Me too - both with an earlier email and with one sent around 2 eastern.

It looks like (based on a post to the Support page) that the engineering team has resolved an issue and they are working through a backlog

[Anonymous]

See this thread from yesterday: http://community.marketo.com/MarketoDiscussionDetail?id=90650000000PgTLAA0

My emails sent yesterday morning still haven't been delivered but emails sent today have... I'd contact support and get it line. Good luck. 🙂

[Anonymous]

Hi All,

It was a known Marketo issue and should be close to being fully resolved. I contacted support and they let me know that it was fixed, but because of the backlog my emails should all be sent within the hour. Currently 64% of my emails have been delivered, so it's working, but slowly. 

If you haven't seen progres with your emails being delivered I would contact support.

Also, they suggested that I subscribe to support news and alerts so you are alerted of known issues:
http://community.marketo.com/MarketoArticle?id=kA050000000L8kNCAS

Thanks!