See how many emails each lead recieved

[Anonymous]

Is there a way to see how many emails a lead has recieved? We want to see this number just so we can set our communications limit.

Thanks,
JayF

[Anonymous]

Hey Jay-
You can go into a lead's activity log & type the word delivered, and manually count the number of emails delivered in a week.

If you previously had thought of this potential, you could have created a smart campaign, everytime an email is delivered, increase the "Emails Delivered" Custom Score by +1. Then you'd have a record of how many emails each person had had delivered. but if you haven't already set that up, you can't do it retroactively.

[Anonymous · Accepted solution]

Hi JayF,

you can create a smart list with "Was Delivered Email" filter by using "constraint" in it.

constraints:

1. Date of Activity : Set the date range

2. Min. Number of Times : How many time the delivery has occuried.

Hope this will help you
 

[Anonymous]

Thanks, Ramesh. We did this and it worked.