Scores decreased when a lead syncs from Salesforce

[Anonymous]

Hello,

I have leads in Salesforce that loose scores when they sync to Marketo. I don't understand why.
Has anybody already got that issue here ?

It is frustrating because we loose sight on high value leads...

[Anonymous]

Do you have a score decay program that is looking for activity count in the last 7 days etc? This could be the reason your score is falling. Otherwise I would need more speciics to help you solve this issue. 

[Anonymous]

So it looks like this; I don't think it's related to a decay program.

[Anonymous]

It certainly looks like it is part of a decay program. I would look at your behavior scoring model because it has decay built in (hence the subtraction). 

[Anonymous]

ok but why would it be decreasing everytime after it syncs from salesforce "Synced from salesforce Contact ID..." ?