Salesforce type field not matching

Anonymous · ‎09-16-2015

Would anybody know why opened emails are being synced as "Type: Outbound Calls" within Salesforce for our sales team? Thanks!

Anonymous · ‎09-17-2015

Hi Alex,

I was able to get some help from the call support. The SFDC admin had to update the Type Field within SFDC and mark "Email" as the default task type. Thanks!

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Anonymous · ‎09-17-2015

Hi Alex,

I was able to get some help from the call support. The SFDC admin had to update the Type Field within SFDC and mark "Email" as the default task type. Thanks!

Alex_Stanton1 · ‎09-16-2015

Gina, could you please post a screenshot of what you are seeing?