Salesforce type field not matching

[Anonymous]

Would anybody know why opened emails are being synced as "Type: Outbound Calls" within Salesforce for our sales team? Thanks!

[Alex_Stanton1]

Gina, could you please post a screenshot of what you are seeing?

[Anonymous · Accepted solution]

Hi Alex,

I was able to get some help from the call support. The SFDC admin had to update the Type Field within SFDC and mark "Email" as the default task type. Thanks!