Salesforce campaign sync function within the Marketo program not working

Anonymous
Not applicable

Salesforce campaign sync function within the Marketo program not working

We have set some of our Marketo programs up to automatically populate Salesforce, using the Salesforce campaign sync function within the Marketo program. The first set of leads sync'd fine but none of the others have shown up in SalesForce which means we have a lot of leads that our Sales team have not seen. 


Any suggestions?
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4 REPLIES 4
Anonymous
Not applicable

Re: Salesforce campaign sync function within the Marketo program not working

How long have you waited between importing into Marketo and viewing in SFDC?
Anonymous
Not applicable

Re: Salesforce campaign sync function within the Marketo program not working

Hi Jonathon,

Thanks for your response.

2 lists were uploaded three weeks ago and a further 2 list were uploaded a fortnight ago and anothe 2 last week. On further investigation they are not showing as members of the program, although the lists have been uploaded from within the program.

Thanks,
Kate
Edward_Masson
Level 10

Re: Salesforce campaign sync function within the Marketo program not working

From within the program, were they give a progression status?
Also, Is the errors on the leads activity history from SFDC?

If there is a mis-match of progressions/Status between Marketo Program and SFDC Campaign.
Anonymous
Not applicable

Re: Salesforce campaign sync function within the Marketo program not working

As Edward said, do the program status's match up between SFDC and Marketo?  When the lists were uploaded was an active program status picked?