Salesforce Activity History Not Populating w/ Email Info

[Anonymous]

We have our integration set up to display sends, opens and clicks in SF activity history, but as of a few days ago, they stopped showing up.

Is anyone else experiencing this? Or does anyone know of a connection needing to be refreshed or something to fix the issue?

[Anonymous]

Hi Jason,

The rest is working fine and nothing has changed. First thing I checked. New leads are syncing over, records are updating, the activities are SHOWN as enabled...but nothing is coming through for a few days now.

[Anonymous]

Is the rest of the Salesforce integration still working? Did you make any changes in admin to tell the system to stop sending those activities?