I am clueless as to how to approach this. Any and all advice will be greatly appreciated. https://youtu.be/gt6EJ_vlZNk
AFAIK, MSI is not intended to be rolled out in SFDC communities, only on SFDC standard page layouts for standard users. So I am not even sure it is supported. Have you contacted support ?
I am doing so now, thanks for the info.
Keep us posted. If it's supposed to work, it would ba valuable to every one
So far I have found that partner community users can access MSI from SFDC mobile app. But no official word for traditional web app.
Make sure you are using the latest version of MSI that is compatible with the lightning interface. Although lightning and communities are separate, they are closer.
Do you know definitively if the Partner Community Licenses worked with MSI?
I believe we have discovered a solution. Instead of using your existing layout with MSI component in the partner community, us the community builder to make your page and add the MSI component there.