I am having an on going problem of Customers names being entered in Russian Cyrillic and then Marketo changing it to Symbols.
How can I get these back into english or russian?
Anyone else having this problem?
How (please be exact) are the names being "entered" into Marketo?
Not sure.... I am not the one entering them. I am just reviewing the data now and seeing the symbols
Well, that doesn't give much to go on.
I assume they came in via a List Upload but the format was not UTF-16LE (in Excel this is called the "Unicode Text" option).
We have the same issue. Following to see how others get around this.
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