RTP query string disappearing after refreshing screen

Jessica_Ruffalo
Level 4

We have come across an issue with our RTP program. On our home page we have an RTP default campaign, if you click the CTA you'll see the iesrc=ctr.  if you go back to the home page, click on the CTA again, there is no iesrc=ctr.

Our default RTP campaign is the same campaign/CTA that is on Sitecore.

So it seems as though we are seeing RTP only once, but when we refresh, we are not seeing RTP any longer.

Any one understand???

2 REPLIES 2
Anonymous
Not applicable

Hey Jessica,

Did you set the campaign to be sticky?

Can you send a link to a page where I can see the campaign on or its name?

Jessica_Ruffalo
Level 4

We did not and that was the culprit! Thank you Yanir!