RTP In-Zone Campaign to launch Script

[JD_Nelson]

I'm trying to embed my LiveChat script in an In-Zone area of an RTP Campaign so it only loads/fires when matching my Named Account segment... My first attempt did not work, but that's not saying much.

My question is:

1. assuming I add a new div tag for this, does it matter if it's in the Header or Footer?
2. would the in-zone html purely be the script provided by LiveChat?
3. is there something I'm not thinking of that can prevent this from working properly?

[Josh_Hill13]

Do you have a developer who can check this?

[JD_Nelson]

I have one a day or two a week that I'll be able to get to look at it, eventually, but was hoping to get the major oversights out of the way by anyone that would know it if they saw it.

[Anonymous]

Based on my experience, RTP will replace the html from your div with whatever html you create.  Can you paste the html you used?

[JD_Nelson · Accepted solution]

I put a div in my footer:

<div id="livechat_test">

</div>

Then my RTP campaign (edited for account info only):

[JD_Nelson]

Turns out it worked, it's just that RTP wasn't recognizing me when I tested.