Jack:
I've done a few implementations with ReachForce SmartForms. It's pretty easy, really. It's just adding the hidden fields to your forms, slapping in the supplied JavaScript, and then it runs. So long as you're moderately competent with basic coding of HTML/JavaScript (i.e., knowing where to copy/paste the code), it really isn't a problem.
Best,
Edward UnthankMarketing Operations Specialist
Yesler