Hello Community!
I'm working with one of our Program Managers to send out a multi-email campaign that has testing on every email going out (either subject line or whole email). The first two emails have gone out (one last week, one today) and when I run the report to see the two emails (and determine the winner), I only see that Version B has gone out to the Random Sample but no Default option (Version A):
Here's how I set up the Flow Step in the campaign (I do this regularly for multi-email campaigns and have done nothing different!), and I can't figure out why only the Random Sample sent out but not the Default:
This is a new campaign in a new workspace but the leads it's going to were all uploaded to the related partition, so I don't think it's that. This is the first time I've had an issue using Random Sample so I'm at a loss as to what the issue is but I'm not able to provide testing results to my PM because the test hasn't worked as intended!
At worst, I can create individual email programs for each email test send, but I'd rather keep the program as clean as possible by using Batch Smart Campaigns to do these tests (the manual review of the test isn't a problem).
Any insight or suggestions are much appreciated 😊
Michelle