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"Was Sent Email" SmartList filter not showing contacts

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kbrown-blend360
Level 2

"Was Sent Email" SmartList filter not showing contacts

I am using a "Was Sent Email" filter to show contacts sent a specific email "between" two dates. This is my only filter

 

Screen Shot 2022-04-25 at 4.37.35 PM.png

 

I can see a record that was sent the email in question between the dates specific, however my SmartList is empty.

 

 

Screen Shot 2022-04-25 at 4.41.21 PM.png

 

What gives?

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SanfordWhiteman
Level 10 - Community Moderator

Re: "Was Sent Email" SmartList filter not showing contacts

Send Email is only retained for 90 days. You may still see it in the Activity Log because it hasn't yet been purged (the purging doesn't run constantly).

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1 REPLY 1
SanfordWhiteman
Level 10 - Community Moderator

Re: "Was Sent Email" SmartList filter not showing contacts

Send Email is only retained for 90 days. You may still see it in the Activity Log because it hasn't yet been purged (the purging doesn't run constantly).