"No change for score value supplied in campaign"

Anonymous
Not applicable

"No change for score value supplied in campaign"

I want to know why I would get this message?
 

Activity Log: Skipped [Lead Score] No Change for score value supplied in campaign

Activity Deatils: "No change for score value supplied in campaign"
2 REPLIES 2
Josh_Hill13
Level 10 - Champion Alumni

Re: "No change for score value supplied in campaign"

you should go to that campaign and check the flow. You are missing a value or it was typed in wrong. Maybe the token is empty somehow?

You need to use +5 or -5 or =5 to change a score. It's possible it was set to "5" and the score happened to be "5" at that moment.
Anonymous
Not applicable

Re: "No change for score value supplied in campaign"

Check and make sure both the name of the score field and the score value are populated in your flow step. 

Sometimes you'll copy and paste a field name in and it looks like everything is A-OK, but if you transition screens before the score field has time to look up and identify the value, it won't save and you'll have a blank.