"code":"611" returned for 'Schedule Campaign' API

[Anonymous]

Hi,

I've been trying to schedule a campaign. See below for the request details.

POST https://743-YFC-765.mktorest.com/rest/v1/campaigns/6416/schedule.json
POST data:
{
  "input": {
    "cloneToProgramName": "EV-180412 Test 3 NSW",
    "runAt": "2019-04-03T15:06:00+0000",
    "tokens": [
      {
        "name": "{{my.Organizer}}",
        "value": "christine.lantai@rest.com.au"
      },
      {
        "name": "{{my.WEBSITE Event Name}}",
        "value": "Retirement Seminar Updated"
      },
      {
        "name": "{{my.Event Date}}",
        "value": "12/12/2017"
      },
      {
        "name": "{{my.Event Time}}",
        "value": "8:30am - 10:30am"
      }                     
    ]
  }
}
[no cookies]
Request Headers:
Connection: keep-alive
Authorization: Bearer 2d99334d-6039-4986-8cce-a631c5fb0ca3:sn
Content-Type: application/json
Content-Length: 559
Host: 743-YFC-765.mktorest.com
User-Agent: Apache-HttpClient/4.5.2 (Java/1.8.0_91)

Below is the response I'm receiving.

{
:   "requestId":"1cc6#16314d9920a",
:   "success":false,
:   "errors":
:   [
:   :   {
:   :   :   "code":"611",
:   :   :   "message":"System error"
:   :   }
:   ]
}

Could you kindly let me know what's causing this issue and how I can resolve it?

Regards,

Evanthika

[SanfordWhiteman · Accepted solution]

Does the clone target EV-180412 Test 3 NSW already exist? You'll get a 611 if it already exists.

[Anonymous]

I checked the name of the program to be cloned and that was the issue!! Thanks a lot for the hint!

[Jay_Jiang]

Do you have Salesforce integrated with your Marketo?

[Anonymous]

Hi Jay,

No we don't have Salesfoce integrated. We have Pivotal instead as our CRM.

Regards,

Evanthika