Re: "Clicks link" choice within flow step does not work

SanfordWhiteman
Level 10 - Community Moderator

Re: "Clicks link" choice within flow step does not work

That makes sense... had your original description of the situation been accurate I hope you can see how my workaround would apply.

However, I don't see two separate trigger campaigns being a full solution, because as the support tech says, "... if a lead has a Click Link activity in its Activity Log..." it will qualify.  Thus you can't de-qualify leads after they have hit one or the other link.
 
Dan_Stevens_
Level 10 - Champion Alumni

Re: "Clicks link" choice within flow step does not work

Sure, it will work.  I'm basically moving the conditional choice out of the flow and it's now a trigger in the smart list - here's the one for "Accept":

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And the flow step is simple: "change program status to Accept".  By doing it like this, it doesn't matter if the lead clicked on the link previously.  It's trigger based.
SanfordWhiteman
Level 10 - Community Moderator

Re: "Clicks link" choice within flow step does not work

Ah yes...out of the flow and into the trigger, I see what you're saying now. Never bothered to use flow choices like the original concept myself.
Kenny_Elkington
Marketo Employee

Re: "Clicks link" choice within flow step does not work

Hi Dan,

As another alternative to your solution, if you need a more specific set of criteria for this than all time, you can set up individual smart lists with more constraints, Clicked Link On Webpage, Date of Activity is...etc. and then use the Member of Smart List choice to evaluate the lead against these criteria.