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Question Marks appear in HTML Email instead of text

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Anh_Ly
Level 2

Hoping someone may have an explanation as to why an HTML email would display question marks instead of the text in an email. Kindly reference the attached image.

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Hobie_Thompson1
Level 4

This looks like it could be some sort of unicode issue. Are you copying and pasting into your email or using a non-standard font?

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3 REPLIES 3
Eric_Salamon1
Level 6

The first question what language are you trying to write this in? Second question is the HTML formatted in UTF-8 or ANSI? Final question are you using any special characters like Asterisk (star) or pound (number sign, or hashtag)?

Hobie_Thompson1
Level 4

This looks like it could be some sort of unicode issue. Are you copying and pasting into your email or using a non-standard font?

Josh_Hill13
Level 10 - Champion Alumni

Is it doing this in the Sample or the Preview?


I agree there's a display error, but is it in your browser or at the code level? Are you intending to use non Western Characters?