Querysting contains, not contains.

[Luke_Wotton]

Hello,

I've built a system for scoring us from 0-10, and for a smart campaign I've got a filter which says querystring CONTAINS score=1, and another filter underneath that say querystring NOT CONTAINS score=10.

Now, when I view the page with a query string of score=10 I should not qualify for the smart campaign as it is CONTAINS score=1 and NOT CONTAINS score=10, and yet I do qualify.

Marketo appears to be getting very confused.

Am I missing something?

[Andy_Varshneya1]

Hey Luke,

Can you share a screenshot of the smartlist with the filters?

Thanks,

Andy

[Luke_Wotton]

Visiting the page with the query of 10 qualifies me for that campaign. Very odd.

[Andy_Varshneya1]

Hmm that is strange. And you're sure it's not pushing you through that because of another visit you had?

[Luke_Wotton]

Nope, only the one on that URL, the second filter should take me out of the campaign and yet it doesn't.

[Emily_Poulton1]

Could it be because the number 10 also contains the number 1 in it?

[SanfordWhiteman]

Quite so.

[Andy_Varshneya1]

But that shouldn't still be the case if the filter logic is set to meet ALL conditions?

Condition 1: querystring contains "npsscore=1" => TRUE

Condition 2: querystring not contains "npsscore=10" => FALSE

End result should be that it does not qualify.

[Luke_Wotton]

Ha, well, yes, it does, but then Marketo should take the second argument and qualify me out.

I realise it's an odd situation but you would 'think' Marketo would figure it out, but clearly it doesn't.

[Emily_Poulton1]

This is when I would say, Market-oh!

Does it work when you have another number, eg 2?

Does it change anything if you switch the order around?