Solved! Go to Solution.
b. Change the campaign's target segment
In the campaign editor, select the new 'sandbox' segment from the dropdwon list
Click 'Launch'
c. Preview on the website
Go to your website and add the ?sandbox=1 at the end of the url (i.e www.marketo.com?sandbox=1)
Let me know if you have any questions,
Yanir.
b. Change the campaign's target segment
In the campaign editor, select the new 'sandbox' segment from the dropdwon list
Click 'Launch'
c. Preview on the website
Go to your website and add the ?sandbox=1 at the end of the url (i.e www.marketo.com?sandbox=1)
Let me know if you have any questions,
Yanir.
Belated thanks Yanir!
Hi Yanir,
This solution worked great for us when we went live with RTP a few months ago, but I just tried to test a new segment using it, and it didn't work. I tried our old segments as well, and none of them are previewing correctly. Has something changed in the product that would break this solution?
Thanks!
Hi Jose,
Can you please provide some example to a sandbox campaign that doesn't work?
I tested one of your sandbox campaigns (for assurance) and it seems to work fine.
Yanir
Hi Yanir,
The one I'm trying to test right now is http://www.pros.com/?sandbox=tech, which should have some in-zone campaigns, plus a widget. It worked when we first launched the campaigns, and I used that link to provide screenshots internally, but I can't get it to work on any browser, device, or network I've tested it on now. The Segment is unchanged as well. I don't know what's happening here...
Any help would be much appreciated.
Thanks!
Hey Jose,
It looks like something specific.
Can you please submit a support case (by sending an email to support@marketo.com) with all this information and the browser types and versions you checked?
The team will look into it asap and provide further troubleshooting steps.
Thanks,