Preheader is not visible

MuhammedSuhail
Level 1

Preheader is not visible

When we apply Arabic content, preaheader isn't available in pane mode in outlook version as you see below, instead it appears View in browser text. If you include any English word along with Arabic, that English word only appears. We also noticed last part of Subject line appear if you have lengthy subject line ( I assume that is because Arabic letter format)              

 

MuhammedSuhail_1-1732182614250.png

 

Please let me know if you have any way to resolve this issue? Thanks!

 

1 REPLY 1
Disha_Goyal6
Level 4

Re: Preheader is not visible

Hi  @MuhammedSuhail

Did you add the pre-header code or is it Marketo by default functionality?