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Pending email sends in Sales Insights

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Anonymous
Not applicable

Pending email sends in Sales Insights

Is there a way to see what emails are pending in Sales Insights?

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Devraj_Grewal
Level 10

Re: Pending email sends in Sales Insights

Lisa, unfortunately, the Sales Insight Email Performance report does not allow you to bring in the "Pending" column. But what you can do as a work-around is create a smart list with the filter of "was sent sales email: in timeframe today" and "Not was sent sales email: in timeframe today" and select "ALL" filters. You can then select those leads, go to their activity history, and then gather the info of which email they were sent today but hasn't been received yet.

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3 REPLIES 3
Devraj_Grewal
Level 10

Re: Pending email sends in Sales Insights

Lisa, unfortunately, the Sales Insight Email Performance report does not allow you to bring in the "Pending" column. But what you can do as a work-around is create a smart list with the filter of "was sent sales email: in timeframe today" and "Not was sent sales email: in timeframe today" and select "ALL" filters. You can then select those leads, go to their activity history, and then gather the info of which email they were sent today but hasn't been received yet.

Anonymous
Not applicable

Re: Pending email sends in Sales Insights

Thanks Devraj. Sounds like a good opportunity for Marketo to provide a system enhancement!

Devraj_Grewal
Level 10

Re: Pending email sends in Sales Insights

I would create a new idea.