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Pausing engagement program for holidays

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Raunak_Challani
Level 2

Pausing engagement program for holidays

Our Nurture emails usually go out on first monday of the month, but the 4th of July this year came on the first monday of the month and our emails went out which should not have as it was a holiday in the US. So I was wondering if we pause the program next time on a holiday if it comes on the first monday of the month and restart it on tuesday. Will the emails go out that month after reactivation or the emails will go out after a month on the first monday?

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Grégoire_Miche2
Level 10

Re: Pausing engagement program for holidays

Hi Raunak,

In the exemple you take, if you pause the program on July 3rd and reactivate it on July 5th, and the emails are scheduled to go out on the first Monday of the month, then the next cast will be on August 1st.

-Greg

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Grégoire_Miche2
Level 10

Re: Pausing engagement program for holidays

Hi Raunak,

In the exemple you take, if you pause the program on July 3rd and reactivate it on July 5th, and the emails are scheduled to go out on the first Monday of the month, then the next cast will be on August 1st.

-Greg