Outlook Token not accepting Russian Language

[Anonymous]

Hi,

I am currently building a Russian campaign and I am using a "Save the Date" token.
When I translate the contents of this token to Russian and test the campaign, all the text appear as question marks.

Has anyone else experienced this?

[Anonymous]

Is the token placed on the subject line? If so it is likely to cause trouble.

Long story short: that is a standard not widely adopted. The transporting servers between Marketo and the recipient may not fully support UTF-8. 

Reference: RFC-2047

[Anonymous]

Hi,

No the token is not in the subject line.
It is placed in the body of the email.

I send the email to myself and select save the date (the token) and successfully save it to my outlook. It is when I go back in to view the email that it is all question marks.

Thanks for the help.