Nurturing Stream issue

Anonymous
Not applicable

Hey guys,

I have this issue when I test my streams.

When I test my 1st stream, I receive the emails that are in Stream 2 and 3, all at once. But when I test the Stream 2 and 3, I receive the emails as it's supposed to be.

Please let me know if you have any idea on what's going on.

Thanks in advance.

Hugo

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2 REPLIES 2
Josh_Hill13
Level 10 - Champion Alumni

Best to post images, not docx.

I believe you need to restructure your system

  • Entry - batch or triggered entry into desired Streams
  • Exits - when should you stop sending?
  • Transitions - please use batch or triggers (almost never a reason to use a trigger) instead of Transition Rules.
    • Remember Transitions PULL into that Stream.

I suspect you had the Transition pull anyone from Stream 1 to Stream 2 as soon as they are in Stream 1 (from your screenshot). You do not need to do this.

Please see Nurturing Your Audience the Way they Want to be Nurtured

Anonymous
Not applicable

Thanks Josh, it really helps!

I'll try my best to arrange my program properly.