NPS Survey in Marketo

[Alyssa_Zarouk1]

Is there a way to do an NPS survey out of the box from Marketo? I only see information regarding bringing a Survey Monkey survey into Marketo.

[Cory_Gabor1]

Hey Alyssa - Here’s a good thread in the community that covers tracking a single yes/no question in an email. This is a simple solution that can be implemented directly in Marketo.

https://nation.marketo.com/thread/28404

Let me know if you have any other questions. 

Thanks,

Cory Gabor

Marketing Consultant

LeadMD

[Alyssa_Zarouk1]

Thanks, Cory.

[Josh_Pickles]

Hi Alyssa,

There are a lot of posts on the community about building a NPS program within Marketo.

Below are some examples, but I recommend you search the community archives for posts relevant to your requirements.

https://nation.marketo.com/community/champion/blog/2015/11/20/creating-a-killer-net-promoter-score-p... 

https://nation.marketo.com/thread/36987-get-promoters-to-promote-how-to-automate-your-net-promoter-s... 

[Alyssa_Zarouk1]

Thanks, Josh.

[Rachit_Puri2]

+1 to this approach. We had implemented this for several clients, and it always worked well.