Not receiving any sample emails.

[Anonymous]

Hi,

I've been sending out email samples, and I haven't been able to receive any to the email that I've been sending out my emails to.

I would really appreciate any advice or feedback on how this issue may be solved.

Best.

[Jessica_Kao3]

Sometimes, your test emails will be caught by your companies spam filter.  Work with IT to whitelist your range of marketo's ip address.  Also try sending a sample to your gmail address to see if that is the issue 

[David_Gaible]

Charlie Zhang​, I was in the exact situation as Jessica Kao​ - company spam filters were catching them.

[Mikes_Jones]

Also noticed, if you're copying and pasting an email in the sample box, make sure there isn't a blank space in front or after the email, I've noticed it sometimes doesn't work if that's the case.