Not Finding Email scripting

[Anonymous]

The following doc explains how to use email scripting:
http://developers.marketo.com/documentation/email-scripting/

I am trying to go exactly where the doc tells me to in order to create scripts, but it only has: Calendar File, Date, Number, Rich Text, Score, SFDC Campaign, Text.  There is no 'Email Script' option.  I need to be able to create scripts so that I can pull various Opportunity/Account data into my email.

[Anonymous · Accepted solution]

That seems odd. What type of program/local asset are you adding this token to?

My guesses as to why it might not show:
- Not allowed to use the script in that type of program?
- Doesn't come with your version of Marketo?

I thought this was something that was available for everyone and every program, but support would probably be able to help you further.

[Anonymous]

@Erik M - I'm trying to add it to Marketing Activities -> Active Marketing Programs.

[Anonymous]

Is 'Active Marketing Programs' a folder, a program, an email program, etc?

[Anonymous]

It's a folder under it I believe.  Apparently I don't have the ability to open a Case with support about it either.  I got an automated email about it saying that I'm not an Authorized Support Contact.

[Anonymous]

Sounds like it could be a permissions issue. Maybe try using the super admin account associated with Marketo.

[Grant_Booth]

Not all subscriptions include email scripting by default. If you aren't positive you're supposed to have it, we recommend contacting your Customer Account Manager (CAM) on our sales team, or if you aren't sure who that is, just contact sales@marketo.com.

-Grant